Any Dodge Technicians out there???

Discussion in 'Dodge Challenger General Discussions' started by ZEN357, Jul 29, 2019.

  1. ZEN357

    ZEN357 Full Access Member

    Posts:
    428
    Likes Received:
    121
    Joined:
    Feb 14, 2018
    Location:
    Pittsburgh, PA
    Situation: 2018 Dodge Challenger with 8.4 Uconnect No Nav, UAS, system in it. I need TSB 08-016-19 REV. C. done to the vehicle. My Dodge garage said that they can do it but if it bricks my radio I'm on the hook for the replacement even though it's under extended warranty. Can anyone just give me the file so I can do this upgrade myself? It's not posted on Uconnect's website. Dodge Cares told me I needed this upgrade to go to Version 22.6. I'm tired of getting the run around from my Dealership and Dodge Cares.
     
  2. DodgeCares

    DodgeCares Active Member

    Posts:
    32
    Likes Received:
    9
    Joined:
    May 30, 2019
    Location:
    Auburn Hills, MI
    Hi ZEN357,
    We understand your concerns. Per our previous conversation on challengerlife.com, I offered to connect you with a Case Specialist in case you encounter any troubles while your dealer performs this update. If you are still within the 3 year/36,000 factory warranty, any factory defect repairs will be covered under warranty. Please feel free to continue communicating with us via our private message conversation on challengerlife.com if you need any clarification.

    Lydia
    Dodge Social Care Specialist
     
  3. ZEN357

    ZEN357 Full Access Member

    Posts:
    428
    Likes Received:
    121
    Joined:
    Feb 14, 2018
    Location:
    Pittsburgh, PA
    Okay.