Shattered Backlight Window

Discussion in 'Challenger Mechanical Problems Forum | TSB's' started by SRT-Tom, Jul 6, 2012.

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  1. May 24, 2013 at 6:28 AM #11
    SRT-Tom

    SRT-Tom Well-Known Member Staff Member Super Moderator Article Writer

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    Ralph Gilles

    I simply wrote a letter to him.

    Here is the address:


    Chrysler Group LLC
    Attn: Ralph Gilles, President/CEO SRT Division
    1000 Chrysler Drive
    Auburn Hills, MI 48326-2766
     
  2. May 25, 2013 at 1:05 AM #12
    Model maker

    Model maker Full Access Member

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    Thanks tom, I guess he could answer a few questions on my R/T & how the drivers side seems to have sloppy workmanship compared to the passenger side & uneven panel alignment issues. I thought these cars were inspected before they left the factory. It almost seems like either a new employee or a lazy experienced employee put this car together. how do you say his last name, is it pronounced " gillis or giles ?
     
  3. Jan 9, 2015 at 11:58 AM #13
    HorsepowerMuch

    HorsepowerMuch Member

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    Doubt the heat did it alone

    Hi, Im a mechanic with Kayser Automotive. I doubt that the heat alone caused your window to crack. I've never known it to happen. What can happen is that a really hot window gets some cold water splashed on it or a mechanical stress from a rock or pellet gun. In any regards, I'm glad to hear you got it covered by the Factory, though.
     
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