Dodge has issued a Customer Satisfaction Notice, CSN C6C, affecting 345 (out of 3,300) 2023 Demon 170s.
According to Dodge, the issue centers around the crankshaft damper and its related bolt. The automaker has traced the potentially affected components to a specific production period at the supplier, allowing Dodge to determine exactly which vehicles received them. The affected cars are not necessarily sequential VINs.
According to the notification being sent to owners, an affected Demon 170 could develop an unusual noise from the engine compartment if the condition occurs. Continuing to operate the vehicle could potentially cause catastrophic engine damage.
A crankshaft damper, also known as a harmonic balancer, is specifically designed to minimize harmful harmonic vibrations. Located at the front of the crankshaft, the damper acts as a buffer between the engine’s natural vibrations and the crankshaft, reducing the intensity of torsional vibrations as they build up. By absorbing and dissipating these forces, the damper keeps the crankshaft stable, allowing it to spin smoothly and helping to prevent premature engine wear.
Letters went out to the affected cars on Sept. 15. Dodge strongly recommends that owners have their Demon 170 transported to the dealership rather than driving it in for the repair. Dodge will cover the cost of transporting the vehicle to the dealer.
According to Dodge, the issue centers around the crankshaft damper and its related bolt. The automaker has traced the potentially affected components to a specific production period at the supplier, allowing Dodge to determine exactly which vehicles received them. The affected cars are not necessarily sequential VINs.
According to the notification being sent to owners, an affected Demon 170 could develop an unusual noise from the engine compartment if the condition occurs. Continuing to operate the vehicle could potentially cause catastrophic engine damage.
A crankshaft damper, also known as a harmonic balancer, is specifically designed to minimize harmful harmonic vibrations. Located at the front of the crankshaft, the damper acts as a buffer between the engine’s natural vibrations and the crankshaft, reducing the intensity of torsional vibrations as they build up. By absorbing and dissipating these forces, the damper keeps the crankshaft stable, allowing it to spin smoothly and helping to prevent premature engine wear.
Letters went out to the affected cars on Sept. 15. Dodge strongly recommends that owners have their Demon 170 transported to the dealership rather than driving it in for the repair. Dodge will cover the cost of transporting the vehicle to the dealer.
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